Minor Error
CE-37700-7Download canceled – content not available
The PS4 cancels a download because the content is no longer available or your license cannot be verified.
What Causes This Error?
This error occurs due to:
- Trying to download a game or preorder before it is released
- Invalid licenses
- PSN server glitches
How to Fix It
Fix the error with these steps:
- Verify that the game is released and available in your region
- Restore licenses: Go to Settings > Account Management > Restore Licenses
- Delete the corrupted download and add the game to the download queue again
- Using the mobile PlayStation App to re-queue may circumvent the error
- If pre-ordering, wait until the official release time
When Does This Error Appear?
Occurs when starting or resuming a download from the PlayStation Store.
Additional Troubleshooting
- Log into the correct PSN account
- Check your payment method and ensure your subscription (if required) is active
- If downloading from disc, clean the disc and restart the download
- Try using the PlayStation App to re-queue the download
Related Errors
Frequently Asked Questions
Can this happen due to insufficient storage?
Yes, but you would normally receive a different error. Make sure you have enough free space.
Will redownloading charge me again?
No; as long as you own the content, you can redownload it without paying.
Why is my download canceled with CE-37700-7?
CE-37700-7 appears when content is unavailable or your license cannot be verified. This often happens with pre-orders before release or when licenses need to be restored.