Minor Error
NP-102946-2Please install latest update file
These PS5 codes appear when a game or app requires a newer version of the console's system software.
What Causes This Error?
This occurs when:
- Attempting to launch a game that requires a firmware version newer than the one installed on your PS5
- Network issues preventing the update from downloading
How to Fix It
Install the required update:
- Connect the console to the Internet and update the system software via Settings
- If network connection fails, update using a USB drive with the latest firmware
- After updating, restart the game or application
When Does This Error Appear?
Appears when starting a game or using certain features that rely on specific firmware.
Additional Troubleshooting
- Ensure enough free storage for the update
- If repeated errors occur, rebuild the PS5 database in Safe Mode
- Check for system software updates
- Use a wired connection for more stable downloads
Related Errors
Frequently Asked Questions
Can I play offline to bypass the update?
No; games that require newer firmware won't run until you update.
Why do two codes show for the same issue?
Sony uses multiple codes for similar update-related errors; both direct you to install the latest system software.
What is NP-102946-2?
NP-102946-2 appears when a game or app requires a newer version of the PS5 system software than what's currently installed on your console.