Minor Error
NP-31952-0Network connection timed out
The network connection timed out during online play or downloads, often due to an unstable connection.
What Causes This Error?
Common causes:
- Overloaded network
- Poor Wi-Fi signal
- Issues with your ISP's connection
How to Fix It
Fix the timeout with:
- Test the Internet connection
- Move the PS4 and router closer together or use a wired connection
- Wait until other devices finish heavy downloads/streaming
When Does This Error Appear?
Occurs during online play or when downloading updates, causing the connection to drop.
Additional Troubleshooting
- Use quality-of-service (QoS) settings on your router to prioritize the PS4
- If the problem recurs, reset the router or contact your ISP
- Try using a wired connection instead of Wi-Fi
- Check if other devices can connect to PSN
Related Errors
Frequently Asked Questions
Does this mean PSN is down?
Not necessarily; test your connection and check PSN status.
Why does my wired connection still time out?
There may be ISP issues or router firmware problems; try rebooting your modem and router.
How do I fix NP-31952-0?
NP-31952-0 is a network timeout error. Fix it by improving your Wi-Fi signal, using a wired connection, or reducing network load from other devices.